Our 4 Step process, a Business Continuity case study

A boardroom of people have a discussion in front of a whiteboard, print outs of graphs on the table in front of them

We can support your existing risk management team with specialist knowledge, provide additional resources to expedite projects or help develop in-house expertise. Consultancy support forms a key component in our 4 step process.

This client had made many unsuccessful attempts to start the Business Continuity Planning process and was coming under increasing pressure from a major customer to provide a Business Continuity Plan.

The SMT were also time-poor, so whilst they had all of the information at their disposal to develop a BCP (Business Continuity Plan), time and a structure to work to were the biggest barriers.

This how our 4 step process helped deliver an operational Business Continuity Management System.

Understand the issues

  • Business wants to embark upon Business Continuity to meet its customers supply chain requirements
  • It doesn't understand what Business Continuity really means in the context of its operation
  • It doesn't know how to start the process
  • It doesn't know how to structure a BCP

Develop a solution

  • Deliver a business continuity scoping meeting to enable the business to understand:
    • Its tolerance for disruption
    • The business continuity process
    • The steps it needs to work through and in what order
    • Its business continuity objectives
  • Provide further Consultancy as required to facilitate the process which included:
    • Review of BIA, BC objectives and proposed BC strategies
    • Establishing recovery times for processes, assets and resources
    • Developing the incident response plan
    • Engaging with their supply chain to establish BC capability
  • Development of the BCP in BCarm Business Continuity Management System

Deliver & implement

  • Onsite BC Scoping Meeting
  • Review findings and action plan with business SMT
  • Agree progress review calls (weekly) to support project
  • Deliver any further consultancy as required
  • Record all findings, actions, resources in BCarm BCMS
  • Engage with Supply Chain to complete BC Questionnaire
  • Identify where further business continuity measures needed to be developed, including dual suppliers

Continuous support

  • Training for new member of staff employed to coordinate risk management on a day-to-day basis
  • Ongoing engagement team support
  • Quarterly review calls once project complete
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