Business Continuity and Risk Management

Risk Management figures strongly in our approach to business and we were looking to improve the health and safety awareness amongst our workforce.  With over 1000 employees, spread across 8 countries, this presented both logistical and cost challenges and the fact that the business is increasing its footprint worldwide added an additional complexity to the task.

 

After initial meetings with BCARM and a trial with staff, including employees in France, it was established that an E-Learning training system was a viable solution for Paul Smith Ltd, as it would enable us to deliver consistent training across all our sites, and also had the additional benefit of offering a number of the modules in multiple languages, which was a must for our European sites.

 

The system has had the following benefits for the Company:

 

  • Enhanced Risk Management - Functionality within the training modules allows Critical risk to the business to be immediately flagged and actioned, thus reducing the likelihood of loss.  

 

  • Positive Staff Reaction / Improved Safety Culture – The Health and Safety E-Learning has generally been well received by staff and has increased awareness amongst the workforce.  The modules are concise, with simple interactive features which provide clear instruction on what Health and Safety Legislation really means and how it impacts the employee.  

 

  • Cost Effective Training Delivery - A cost effective way of delivering health and safety training as opposed to equivalent classroom training.   Time Efficient - Each course takes between 30-40 minutes to complete, so training can be delivered with minimum disruption.  

 

  • Consistency of Content - All staff are guaranteed to receive the same training ensuring the same standards are received across the organisation.  

 

  • Improved Training Records – Improves the ability of our Insurers to deal with any claims.  

 

  • Administration - is uncomplicated and very user friendly, meaning it is easy to manage in-house

 

 

We’ve been working with BCARM for approximately a year now and have just extended our license for a further 12 months.  We’ve been impressed with their creative efforts and customer service and rely on their professional input.

 

Overall, BCARM provide us with a good product at a good value. We are happy to be working with them.

 

Adam Stevens –Health and Safety Manager, Paul Smith Ltd

 

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