As an engineering firm Health and Safety has to be part of our day-to-day thinking and operations as our environment has both high levels of hazard and the potential to cause serious injury.
We had used a traditional safety provider for some time but felt that the support offered wasn’t meeting our requirements as a business. The Risk Manager at our Insurance Broker helped us identify that we weren’t necessarily looking for a “compliance” solution, but something that would drive our safety in the business on a day-to-day basis. A solution that would give us visibility of our activity and also our performance against our safety standards.
We were introduced to BCarm and reviewed other possible solutions, finally settling on BCarm as the most practical for our business. The combination of a digital management system, onsite technical support if we need it and unlimited remote support to help us get up and running were the right combination.
BCarm have helped us elevate H&S at Shelbourne Reynolds and I would thoroughly recommend talking to them if you are looking to do the same.
From the outset BCarm have worked with us to set-up and design our safety controls in the platform, holding our hand every step of the way. Rather than just leaving us with a user guide, they took the time to understand what we are looking to achieve and then challenged the approach we took. They made us think about the management information we wanted to generate and helped us create the necessary data-points in our Checklists and Audits.
This support also extended to training our Department Heads, a critical step because we were introducing something new to their daily routines.
We are now in a place with each Department Supervisor has complete visibility of the activity for their Department, what stage its at and what was the outcome, or performance score, on the personal dashboard. As a business we have the same visibility as well as a robust audit trail.
This visibility has helped us elevate safety awareness in our teams alongside their operational pressures.
Our Pre-start Checks, now digitised and completed on a tablet are capturing much better information than a tick in the box. This is allowing us to track issues and faults as well as understand where here are departmental challenges that need supporting.
Our Accident Reporting, also digital and app- based, is also providing far better data that allows us to instantly analyse incidents and accidents and action trends.
We also use the Management Alerts extensively which give us real-time notifications when activity is missed or when an issue occurs, allowing an immediate intervention. This new visibility has helped us raise the focus and awareness across our business of Health and Safety.
We have also used BCarm’s flexible Consultancy support to assist us with DSEAR and are looking planning to deliver a classroom refresher training for our Managers and Supervisors.
BCarm have helped us elevate H&S at Shelbourne Reynolds and I would thoroughly recommend talking to them if you are looking to do the same.
