In our sector, Business Continuity Planning and the ability to continue to supply to our Customers is increasingly important; we always promote the work we are doing within this area when pitching for new business.
We wanted to review our existing BCP and were introduced to BCarm through an Insurance Adviser.
Continuity Planning can feel daunting, knowing where to start and how to plan for every eventuality. BCarm's approach made this much simpler. By focusing on our Tolerance for Disruption and our ability to meet our customer's needs, helped us validate the arrangements we already had in place and then look at our gaps.
We needed to upgrade our existing BCP document with a real-time process that involves a wider group of individuals in the business and help us maintain and evidence our BC arrangements, increasingly a Customer Audit Requirement. BCarm's BCMS software does the job.
It is a challenging process, it's easy to go off at tangents, to get caught up in "the what if's". By helping us define our BC Objectives, BCarm has largely helped us stay on course and make the process as painless as possible.
We also realised that we needed something more than the existing Business Continuity Plan (BCP) document. We needed a real-time process that involved a wider group of individuals in the business. Something that would help us maintain and evidence our BC arrangements, increasingly a Customer Audit requirement, and keep it relevant to our team. BCarm's BCMS software does the job, and it has stopped us from having to reinvent the wheel and build an unnecessary "cottage industry" to support it.
